Cookie Policy
1. About Claw App Ltd
The website https://clawapp.co.uk (the “Website”) is operated by Claw App Ltd (“Company”, “we” or “us”), registered in England and Wales under company number 15268138 with registered office at 17 Morgan Street, Bridgwater, TA6 7BW.
The Company serves as the data controller for personal data provided on this Website and maintains registration with the Information Commissioner's Office. Questions about the policy or information use can be directed to Lisa Rasch at lisa@clawapp.co.uk. Users retain the right to lodge complaints with the Information Commissioner's Office regarding data handling practices.
2. About This Policy
The Company prioritises privacy and security of provided information and user choices regarding data collection and use. This policy applies to information collected through the Website and other communications. By accessing the Website, you accept and consent to the described practices.
Personal data processing occurs on the basis of user consent provided when submitting information. Consent may be withdrawn at any time by contacting Lisa Rasch. Withdrawal may still permit data processing under alternative legal grounds, which will be communicated accordingly.
This Cookie Policy may be updated periodically, with current versions always available on the Website. Continued Website use constitutes agreement to updated versions.
3. Information We May Collect About You
Information You Provide
Users may submit information through forms (such as the ‘Contact Us’ page) or direct contact, including name and contact details like email address and phone number.
Information Collected Automatically
Each Website visit may generate automatic collection of:
- Web usage information including IP address, login details, browser type and version, time zone settings, operating system, and platform
- Visit information including URL clickstream to, through, and from the Website (with date and time); time spent on pages, page response times, download errors, visit duration, and interaction data (scrolling, clicks, mouse-overs)
4. Information From Other Sources
The Company may receive information about users from other operated websites or additional services provided.
5. Use of Cookies
The Website uses cookies to distinguish you from other users, to improve your experience on our Website, and to recommend content that may be of interest to you.
6. How We Will Use Your Information
Information may be used for these purposes:
- Responding to submitted queries
- Presenting Website content effectively for your computer
- Sending promotional emails about products, offers, or potentially interesting information (only with consent)
- Customising the Website according to interests
- Website administration and internal operations (troubleshooting, data analysis, testing, research, statistics, surveys)
- Enabling interactive service participation
- Website safety and security
- Measuring advertising effectiveness and delivering relevant ads
- Legal compliance
- Preventing illegal activity and protecting interests
7. Disclosure of Your Information
The Company may share personal information with any Company group member (subsidiaries, ultimate holding company, and its subsidiaries as defined in section 1159 of the UK Companies Act 2006).
Information may be disclosed to third parties when:
- Users specifically request it
- Third-party products or services interest users with explicit consent
- Business or asset sales occur (including this website), with disclosure to prospective buyers and advisers
- The Website operator is acquired or may be acquired
- Legal obligations or protection of Website, customer, or other rights, property, or safety require disclosure (including fraud protection and credit risk reduction information exchange)
Third parties include:
- Business partners, clients, suppliers, and sub-contractors for contract performance
- Analytics and search engine providers assisting Website improvement and optimisation
8. Storage of Your Personal Data
Personal data is not stored or transferred outside the United Kingdom. Strict security procedures govern data storage and use access. All registered information resides behind a firewall. However, the transmission of information via the internet is not completely secure and the Company cannot guarantee data security or accept liability for loss, theft, or misuse resulting from security breaches.
Information is stored as long as necessary to provide services. Third-party service providers retain data as long as necessary for service provision. Data is not retained longer than reasonably necessary or required by law.
9. Your Rights
Despite accepting marketing data processing, users retain the right to request processing cessation at any time by contacting Lisa Rasch at lisa@clawapp.co.uk.
Users may receive their provided personal data in a structured, commonly used, machine-readable format for transmission to another data controller. Exercise this right by contacting Lisa Rasch.
10. Access to Information
Data Protection Legislation grants users access rights. Users are entitled to learn whether their personal information is processed; what information is held; processing purpose details; and third-party sharing information. Unfounded or excessive access requests may incur reasonable fees. Identity proof may be required before information disclosure. Access, rectification, objection, or cancellation rights can be exercised by contacting Lisa Rasch.
11. Definitions
“Data Protection Legislation” encompasses all applicable UK data protection and privacy laws in force, including the General Data Protection Regulation ((EU) 2016/679) as it applies in the UK; the Data Protection Act 2018; the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426); and equivalent amending or replacing legislation.
“Personal Data”, “Controller”, “Processor”, “Data Subject”, and “Supervisory Authority” carry meanings from Data Protection Legislation.