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Privacy Policy

1. About Claw App Ltd

Claw App Ltd operates the website https://clawapp.co.uk and is registered in England and Wales under company number 15268138, with offices at 17 Morgan Street, Bridgwater, TA6 7BW. The company acts as data controller for personal information collected through the site and is registered with the Information Commissioner's Office.

For privacy concerns, contact: Lisa Rasch at lisa@clawapp.co.uk. You may file complaints with the Information Commissioner's Office regarding data handling practices.

2. About This Privacy Policy

The organisation prioritises user privacy and security. By using the Website, you consent to the practices outlined in this policy. Processing occurs based on your consent, which you may withdraw at any time by contacting Lisa Rasch. The policy may be updated; continued use indicates acceptance of changes.

3. Information We May Collect About You

Information You Provide

Users may submit information through forms (such as the ‘Contact Us’ page) or direct contact, including name and contact details like email address and phone number.

Information Collected Automatically

Each website visit may generate automatic collection of:

  • Web usage information including IP address, login details, browser type and version, time zone settings, operating system, and platform
  • Visit information including URL clickstream to, through, and from the Website (with date and time); time spent on pages, page response times, download errors, visit duration, and interaction data (scrolling, clicks, mouse-overs)

Information From Other Sources

The company may receive information about users from other operated websites or additional services provided.

4. Use of Cookies

The Website uses cookies to distinguish you from other users, to improve your experience on our Website, and to recommend content that may be of interest to you. See our Cookie Policy for details.

5. How We Will Use Your Information

Information may be used for these purposes:

  • Responding to submitted queries
  • Presenting Website content effectively for your computer
  • Sending promotional emails about products, offers, or potentially interesting information (only with consent)
  • Customising the Website according to interests
  • Website administration and internal operations (troubleshooting, data analysis, testing, research, statistics, surveys)
  • Enabling interactive service participation
  • Website safety and security
  • Measuring advertising effectiveness and delivering relevant ads
  • Legal compliance
  • Preventing illegal activity and protecting interests

Legal Basis for Processing:

  • Processing necessary for legal obligations
  • Processing necessary for legitimate commercial interests (yours or third parties') where your fundamental rights don't override such interests
  • Processing necessary for contract performance or entry
  • Processing with informed consent

6. Disclosure of Your Information

The company may share personal information with any company group member (subsidiaries, ultimate holding company, and its subsidiaries as defined in section 1159 of the UK Companies Act 2006).

When sharing with third parties, they process information as either data controllers or processors depending on sharing purposes. Sharing complies with applicable data protection legislation.

Information may be disclosed to third parties when:

  • Users specifically request it
  • Third-party products or services interest users with explicit consent
  • Business or asset sales occur (including this website), with disclosure to prospective buyers and advisers
  • Legal obligations or protection of Website, customer, or other rights, property, or safety require disclosure

Third parties include:

  • Business partners, clients, suppliers, and sub-contractors for contract performance
  • Analytics and search engine providers assisting Website improvement and optimisation

7. Storage of Your Personal Data

Personal data is not stored or transferred outside the United Kingdom. Strict security procedures govern data storage and use access. All registered information resides behind a firewall. However, the transmission of information via the internet is not completely secure and the company cannot guarantee data security. Information is stored as long as necessary to provide services and not longer than reasonably necessary or required by law.

8. Your Rights

Despite accepting marketing data processing, users retain the right to request processing cessation at any time by contacting Lisa Rasch at lisa@clawapp.co.uk.

Users may receive their provided personal data in a structured, commonly used, machine-readable format for transmission to another data controller.

The Website may contain links to advertiser and affiliate websites with independent privacy policies. The company accepts no responsibility for these policies.

9. Access to Information

Data Protection Legislation grants users access rights. Users are entitled to learn whether their personal information is processed; what information is held; processing purpose details; and third-party sharing information. Unfounded or excessive access requests may incur reasonable fees. Identity proof may be required before information disclosure. Access, rectification, objection, or cancellation rights can be exercised by contacting Lisa Rasch.

10. Definitions

“Data Protection Legislation” encompasses all applicable UK data protection and privacy laws in force, including the General Data Protection Regulation ((EU) 2016/679) as it applies in the UK; the Data Protection Act 2018; the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426); and equivalent amending or replacing legislation.

“Personal Data”, “Controller”, “Processor”, “Data Subject”, and “Supervisory Authority” carry meanings from Data Protection Legislation.